Shipping Policy

Find everything you need to know about our shipping policy and procedures below:

We now offer delivery VIC, NSW, QLD, and NT! Due to soil restrictions deliveries to SA, TAS, and WA is prohibitted at this time. Fear not SA, TAS and WA folk, we are working on distribution options for the future!

Customers will have a choice of choosing either local delvery, if you are located within our delivery radius in Victoria, or receive your delivery via our shipping partner; Sendle.

Below is a map of our local delivery radius. 

Check out the map to see if youre in range.

We deliver to the following post codes:

3000, 3002, 3003, 3004, 3005, 3006, 3008, 3010, 3011, 3012, 3013, 3015, 3016, 3018, 3019, 3020, 3021, 3022, 3023, 3025, 3026, 3027, 3028, 3029, 3030, 3031, 3032, 3033, 3034, 3036, 3037, 3038, 3039, 3040, 3041, 3042, 3043, 3044, 3045, 3046, 3047, 3048, 3049, 3050, 3051, 3052, 3053, 3054, 3055, 3056, 3057, 3058, 3059, 3060, 3061, 3062, 3065, 3066, 3067, 3068, 3070, 3071, 3072, 3073, 3074, 3075, 3076, 3078, 3079, 3081, 3082, 3083, 3084, 3085, 3086, 3087, 3088, 3089, 3090, 3091, 3093, 3094, 3095, 3096, 3097, 3101, 3102, 3103, 3104, 3105, 3106, 3107, 3108, 3109, 3111, 3113, 3114, 3115, 3116, 3121, 3122, 3123, 3124, 3125, 3126, 3127, 3128, 3129, 3130, 3131, 3132, 3133, 3134, 3135, 3136, 3137, 3138, 3140, 3141, 3142, 3143, 3144, 3145, 3146, 3147, 3148, 3149, 3150, 3151, 3152, 3153, 3154, 3155, 3156, 3158, 3159, 3160, 3161, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3170, 3171, 3172, 3173, 3174, 3175, 3177, 3178, 3179, 3180, 3181, 3182, 3183, 3184, 3185, 3186, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3195, 3196, 3197, 3198, 3199, 3200, 3201, 3202, 3204, 3205, 3206, 3207, 3336, 3752, 3765, 3766, 3767, 3785, 3786, 3787, 3788, 3789, 3791, 3792, 3796, 3800, 3802, 3803, 3804, 3805, 3806, 3807, 3910, 3911, 3930, 3931, 3975, 3976, 3977

RADIUS SHIPPING BASED FEE'S

We want to make sure that our potatoes arrive to your door in the best condition possible. In order to achieve this we need to charge a radius based fee on delivery.  

TRACKING NUMBERS

As all items are delivered by the Spud Sister team, we do not send tracking numbers. Tracking numbers will only be sent if items are sent using our third party delivery providers.

INTERNATIONAL SHIPPING

We currently do not ship internationally.

WHEN PLACING ORDERS

Please double check your address is correct. Include all street numbers, unit numbers, floors + company names where applicable. We suggest including a mobile phone number so we can contact you quickly if there are any problems. If an order is returned to us for an incorrect shipping address, the re-delivery fee is $20 to cover the cost to resend, thank you for your understanding.

I NEED HELP

We would love to hear from you! Please contact us on our online form